Refund policy
Everything SEEDLOAM sells in this shop is a digital download, so nothing ships and nothing comes back. Because the files reach you within a minute of checkout and cannot be returned, sales are final.
A bad file is our problem, not yours. Write to hello@seedloam.com with your order number if any of the following happens, and we will fix it or refund you in full:
- A file will not download, or will not open.
- A file is damaged, incomplete, or missing pages.
- You were charged twice for the same order.
- What arrived is not what the product page promised.
We answer within two working days. Refunds go back to the original payment method and usually appear within five to ten business days, depending on your bank.
The SEEDLOAM app is sold only through the App Store. Subscriptions, renewals, cancellations and refunds for the app are handled by Apple under their terms, so cancel any time in your App Store subscription settings. If something in the app itself is broken, write to us and we will help.
Questions: hello@seedloam.com.